You may be thinking of changing your Broadband and TV provider. This guide covers why you should switch, how to switch and what happens when you do make that change.
If you have been with your current Broadband and TV provider for more than a couple of years then chances are you could be overpaying. In a recent switchtv.co.uk survey we found that on average people could save over £450 a year by switching. You could be spending that £450 on a weekend away, a skydive or a Michelin star meal for two!
People often pick their TV package based on the number of channels the package includes, but how many of these channels do you actually watch? It’s worth thinking about what your household actually needs and use our package finder to get the right deal for you.
Changing your Broadband or TV provider has never been simpler, in most cases you don’t even have to inform your current provider you are leaving. Plus, you can keep your current phone number and even your e-mail address most of the time. So, what is stopping you?
It’s as easy as 1,2,3!
In most cases your new provider will contact your old provider to cancel your service and arrange the switch. The exception to this is if you are switching to or from someone who has their own network such as Virgin or Hyperoptic. In this case you will have to contact your existing provider to cancel your service.
When you switch your Broadband and TV provider, your new provider will contact you with a date for the switch over. This is usually within 2 weeks of placing your order. This may be longer if you are switching networks. In most cases the switch will happen without anyone visiting your house. The exception to this is if you need any new wiring in your house.
You will be given a time and date for the switch over. A new router and TV box will be sent out to you ahead of the switch over. Plug in your shiny new router and TV box and you are all set! You may experience a short loss of service but this is usually no more than an hour or two.
The first thing to do here is look at what you have signed up for. Are you in a rolling monthly contract? Or have you paid money upfront for an annual pass or committed to a certain contract length?
If you are on a rolling monthly or annual subscription in most cases you will continue to have access to the service until the end of that billing period. If you are still in a contract period but paying monthly you may be charged a early termination fee. These terms change from provider to provider so check with your provider.
Sky – If in contract early termination applies. If out of contract you will need to give 31 days notice of cancellation.
Netflix – You can cancel at any time. Your account will be closed at the end of that billing period and you will still be able to watch Netflix up to this point.
NowTV – You can cancel at any time. You will be able to keep watching until the date your next payment was due.
Disney+ – Disney + have both monthly and annual options. If you cancel an subscription you will not receive a prorated refund but you will be able to watch Disney+ until the end of the contract term. Worth considering if you are signing up to the annual plan.
Switching Broadband and TV provider could take you as little as 30 minutes and yet you could be saving up to £450. What are you waiting for go to our package finder on switchtv.co.uk to find the best deals for the TV you want to watch!
£43.99 per month with a £29.99 set up fee. 24 month contract. Includes Broadband with average speeds of up to 67Mbps Plus Sky Atlantic, Sky One, Discovery channels plus many more premium channels with the Now TV Entertainment Pass. Special online offer – Get a £110 Reward card! Click here to find out more
£43 per month with a £29.95 set up fee. 18 month contract. Includes Broadband with average speeds of up to 59Mbps Plus Sky Atlantic, Sky One Netflix and many more premium channels. Click here to find out more